Driving Success Through Innovation

Discover how EQ Solutions has helped businesses achieve transformative results.

Case Study 1 – Enhancing Strategic Portfolio Management and Agile Transformation for a Global Financial Services Provider

Challenge:

A global financial services company faced significant difficulties aligning strategic investments with execution due to fragmented portfolio management. Teams operated in silos, making it hard to track work, optimise financial resources, and manage Agile Release Trains (ARTs) effectively. They also struggled to find skilled professionals in Site Reliability Engineering (SRE), Datadog, and network infrastructure to support their transformation.

Solution:

EQ Solutions delivered a strategic portfolio management solution, integrating a modern tool to centralise work visibility, align OKRs with execution, and optimise financial planning. To strengthen their technical capabilities, we resourced highly skilled SRE, Datadog, and network professionals, ensuring they had the expertise needed to scale operations and maintain performance.

Unlike traditional recruiters, EQ Solutions provided industry experts who understood both technology and business needs, enabling rapid onboarding and immediate impact. A blended model of onshore, nearshore, and offshore professionals ensured high-quality delivery while keeping costs manageable.

Result:

  • Complete visibility across all strategic initiatives
  • Cost reduction of 30% through a blended resourcing approach
  • Product development ahead of schedule and under budget
  • Highly skilled professionals onboarded in weeks, ensuring seamless execution
  • Leadership praised EQ Solutions for providing hands-on expertise rather than just CVs, highlighting the value of working with industry specialists over recruitment agencies

Case Study 2 – Implementing Dora Metrics for Compliance and Strengthening DevOps with SRE Experts

Challenge:

A financial institution needed to comply with new regulatory requirements requiring Dora metrics for software delivery performance. Their existing infrastructure lacked real-time monitoring and the ability to measure key performance indicators such as deployment frequency, lead time, change failure rate, and mean time to recovery (MTTR). They also struggled to source experienced SRE and DevOps engineers who could implement Datadog and improve system resilience.

Solution:

EQ Solutions developed a custom Dora metrics framework, integrating automated monitoring and performance tracking within their DevOps toolchain. To support ongoing operations, we resourced a team of SRE and Datadog specialists, ensuring they had access to top-tier technical professionals who could configure and optimise their observability stack.

By leveraging a blended onshore, nearshore, and offshore model, we ensured cost efficiency while maintaining high-quality technical support.

Result:

  • Regulatory compliance achieved ahead of schedule
  • Lead time to production reduced by 40%
  • System reliability improved by 20% due to expert SRE support
  • Blended rates lowered costs by 25% while ensuring 24/7 operational support
  • Client feedback – “Working with EQ Solutions was a game-changer. Rather than just providing engineers, they delivered experts who understood our challenges and provided tailored solutions.”

Case Study 3 – Agile Portfolio Tooling and Expert Resourcing for an Enterprise Airline

Challenge:

An international airline sought a strategic portfolio management tool to align investments, improve resource planning, and enhance decision-making. Their existing system lacked real-time insights and created bottlenecks in cross-functional collaboration. Additionally, they faced challenges in hiring software engineers and network specialists to support infrastructure modernisation.

Solution:

EQ Solutions conducted a tooling assessment and delivered a proof of concept (PoC) demonstrating how a modern strategic portfolio management system could provide real-time visibility, align investments with capacity, and integrate seamlessly with financial and HR systems.

To address technical resourcing gaps, we supplied a team of experienced software engineers, network professionals, and Agile consultants, ensuring seamless implementation. By offering a flexible mix of onshore expertise and nearshore/offshore delivery, we helped optimise costs without compromising quality.

Result:

  • 50% reduction in manual reporting efforts
  • Real-time portfolio visibility, improving investment decisions
  • Network infrastructure upgrades completed three months ahead of schedule
  • Cost savings of 30% through blended resourcing rates
  • Client testimonial – “EQ Solutions brought in real experts, not just generic hires. Their flexible approach helped us stay ahead of schedule and under budget.”

Case Study 4 – Payment Processing Company Modernises Agile and Tech Operations with EQ Solutions’ Experts

Challenge:

A payment processing company operated in a hybrid Agile-Waterfall environment, leading to inefficiencies, duplicated work, and misalignment between business strategy and execution. They also lacked skilled professionals to support their SRE, DevOps, and software engineering needs, particularly in managing observability tools like Datadog and cloud infrastructure.

Solution:

EQ Solutions facilitated a discovery workshop to identify key transformation pain points and delivered a phased rollout of a strategic portfolio management tool. In parallel, we resourced top-tier engineers and SRE experts to support ongoing system modernisation.

Rather than relying on recruiters, the company benefited from EQ Solutions’ industry expertise, ensuring that every professional placed was a hands-on specialist with deep domain knowledge.

Result:

  • Full work visibility across Agile and Waterfall teams
  • 30% increase in engineering productivity due to skilled resource placement
  • 15% cost savings through a blended delivery model
  • Product releases accelerated, with fewer delays and improved system stability
  • Client praise – “EQ Solutions was a pleasure to work with. They delivered real expertise, not just CVs, and ensured our teams were fully supported. Their resourcing model kept costs down while maintaining high performance.”

Case Study 5 – Implementing AIOps for Proactive Incident Management and Cost Optimisation

Challenge:

A global financial services firm was struggling with high operational costs and frequent system outages due to reactive incident management. Their IT teams were overloaded with alerts, many of which were false positives, leading to alert fatigue and slow response times. They lacked the ability to correlate observability data across cloud and on-prem environments, making it difficult to diagnose root causes efficiently.
Additionally, they had difficulty sourcing skilled AIOps engineers, SRE specialists, and Datadog experts to support their transformation efforts.

Solution:

EQ Solutions implemented an AIOps-driven observability solution, integrating Datadog, AI-powered anomaly detection, and automated incident response to reduce alert noise and improve system reliability.

To support this initiative, we provided a team of AIOps and SRE professionals with deep expertise in AI-driven monitoring, IT automation, and cloud infrastructure. Unlike traditional recruitment agencies, EQ Solutions supplied industry experts who could architect and optimise the AIOps framework, ensuring a smooth implementation.

To keep costs down while maintaining round-the-clock support, we deployed a blended onshore, nearshore, and offshore resourcing model, ensuring a highly cost-effective yet expert-driven solution.

Result:

  • Incident response time reduced by 50%, improving overall system reliability
  • Alert noise reduced by 70%, allowing teams to focus on critical issues
  • Cost savings of 25% due to AI-driven automation and optimised cloud spend
  • Proactive issue detection, preventing outages before they impacted customers
  • Leadership feedback – “EQ Solutions transformed our IT operations. Their industry expertise, hands-on approach, and ability to source real specialists rather than just CVs set them apart from traditional consulting firms. Their AIOps framework put us ahead of schedule and under budget.”